Ghana’s Communications and Statistics Service (CSSPS) has increased staffing at resolution centres to address long queues, according to local media. The move comes after reports of delays in processing citizen complaints and service requests. Officials have also warned against bribery, urging parents and caregivers to avoid paying agents for faster service. The CSSPS said the additional staff will help improve efficiency and reduce waiting times. The resolution centres are key points of contact for citizens seeking government assistance. The situation had led to frustration among residents, with some reporting waits of several hours. The CSSPS has not provided a timeline for when the new staff will be fully operational.
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