Kenya has introduced new regulations requiring ride-hailing services like Uber and Bolt to record and retain parcel delivery details. The rules, aimed at improving transparency, mandate that companies store delivery records for government access when requested. This follows growing concerns over data privacy and logistics oversight.
The legislation applies to all courier services operating in the country, including Glovo and Little. Companies must now ensure that all parcel information is documented and available for inspection. Officials say the move is part of broader efforts to regulate the fast-growing delivery sector.
The new rules come amid increased scrutiny of tech-driven services. While the government emphasizes the need for accountability, critics warn of potential overreach. No immediate penalties have been announced for non-compliance. The regulations are expected to take effect within the next few months.
