Nigerian immigration officials confirmed that technical issues caused delays in passport processing, affecting applicants at various locations. The Nigeria Immigration Service (NIS) stated that the disruption left many applicants stranded, with only 230 processed during the affected period. The service acknowledged the problem but did not specify the exact cause or timeline of the technical failure.
The situation has raised concerns among travelers and business professionals reliant on timely passport services. While the NIS has not issued a formal apology, it has promised to address the issue and improve service efficiency. Some applicants reported long waits and confusion over the status of their applications.
Officials have not yet provided details on when full operations will resume or what steps are being taken to prevent similar issues in the future. The NIS remains under pressure to ensure smoother processing as international travel resumes following recent health-related restrictions.
The incident highlights ongoing challenges in maintaining reliable administrative services, particularly in high-demand periods.
